> For the complete documentation index, see [llms.txt](https://docs.tronsave.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tronsave.io/resources/transfer-recovery.md).

# Transfer Recovery

This section covers two manual, support-assisted flows that fall outside the normal marketplace and API operations:

* Recovering **USDT or TRX you accidentally sent** to a TronSave bot wallet.
* **Withdrawing TRX** from your TronSave [Internal Account](/concepts/glossary.md).

Both are handled by the TronSave support team and require account verification. Start by reading the relevant guide below.

{% hint style="warning" %}
For account verification you will be asked for the **last 12 characters of your API Key** and a relevant **TXID**. Never share your full API Key with anyone. See [Authentication](/developers/authentication.md) for how keys are used.
{% endhint %}

## Guides

<table data-view="cards"><thead><tr><th>Guide</th><th>Use when</th></tr></thead><tbody><tr><td><a href="/pages/02JBi3BXiLgCcdQ9H2i9">Accidental USDT / TRX</a></td><td>You sent USDT or TRX to a TronSave bot wallet by mistake and want it returned.</td></tr><tr><td><a href="/pages/tAMxeB4CEgLwHvivl3cS">Internal withdrawal guide</a></td><td>You want to withdraw TRX held in your TronSave Internal Account.</td></tr></tbody></table>

## Next steps

* [Accidental USDT / TRX](/resources/transfer-recovery/accidental-usdt-trx.md)
* [Internal withdrawal guide](/resources/transfer-recovery/internal-withdrawal-guide.md)
* Contact support: <https://t.me/wantingtrx>