Accidental USDT / TRX

How to request recovery of USDT or TRX accidentally sent to a TronSave bot wallet.

If you accidentally transfer USDT or TRX to a TronSave bot wallet, recovery is possible. Follow the steps below to file a request.

Recovery steps

Step 1 β€” Contact TronSave immediately

Reach the TronSave support team on Telegram: https://t.me/wantingtrx

Step 2 β€” Provide verification details

You are required to provide:

  • The TXID (Transaction ID) of the mistaken transaction

  • Your API Key (last 12 characters) for account verification

Step 3 β€” Transaction verification

TronSave verifies the transaction on the blockchain. Once verified, support notifies you of the required processing fee.

Step 4 β€” Pay the processing fee

Send the requested fee, then provide:

  • The TXID of the fee transaction

Step 5 β€” USDT / TRX refund

After confirming the fee transaction, TronSave returns the USDT or TRX to the original wallet address that made the mistaken transfer.

Refunds are always sent back to the source address of the mistaken transfer β€” not to any other wallet.

Next steps

Last updated